Beverly Smith Group

ONE DAY WORKSHOPS:

ANGER MANAGEMENT WORKSHOP

ANXIETY AND TRAUMA MANAGEMENT

BEREAVEMENT AWARENESS

EFT WORKSHOP

AN INTRODUCTION TO NLP

BUILDING SELF-ESTEEM WORKSHOP

TEAM BUILDING WORKSHOP

GENERAL STRESS WORKSHOP

STRESS WORKSHOP (MANAGERS)

ASSERTION AND TIME MANAGEMENT

BUILDING CONFIDENCE WORKSHOP

TIME MANAGEMENT WORKSHOP

LISTENING SKILLS

TWO DAY WORKSHOPS:

WORKING WITH GRIEF & LOSS -
BEREAVEMENT WORKSHOP

SUPPORTING PEOPLE IN DISTRESS

STRESS AND TIME MANAGEMENT

EXTENSIVE COURSES:

ACCREDITED INTRODUCTION TO COUNSELLING WORKSHOP

BASIC CERTIFICATE IN WORKING WITH STRESS MANAGEMENT & COGNITIVE BEHAVIOURAL THERAPY

LISTENING SKILLS

A one-day workshop covering many skills relevant to all aspects of listening.

A flexible and interactive course, which allows you, the delegates, to develop your self-awareness and confidence to use the skills learnt.

AIM - To gain awareness of ones own abilities and show an understanding of peoples needs in relation to the listening skills learnt.

BENEFITS & OBJECTIVES - This programme will help you to: -

Deal with different types of people in need of being `listened’ to.
Develop your listening skills.
Recognise emotional reactions and how to deal with them.

WORKSHOP CONTENT

RECOGNISING & RESPONDING TO NEED

Helping strategies
What is a problem?
Setting the scene to listen
Exploration of the Core conditions

TOOLS OF LISTENING

Listening skills
Non-verbal communication & Body language
Silences